Privacy Policy

This Privacy Policy explains how information is collected, used, and disclosed by your access or use of this site or otherwise as a result of your interactions with us. By visiting this site directly or through another site, you accept the terms and conditions of this Policy. 

 

Information Collection

 

Registration

Before using certain portions of this site, you may be required to complete an online registration form. During registration, you will be asked to provide to us certain personal information, including but not limited to your name, date of birth, address(es), phone number, email address, insurance card and credit card number. In addition, We may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for scheduling, program admissions, billing purposes, to communicate with you about your services, and for internal purposes. 

 

Information We Automatically Collect

We may also automatically collect information about you when you access or use the site with us, including:

        Log Information: We obtain information about your use of our website, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to this site.

        Device Information: We collect information about the computer or mobile device you use to access our services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

        Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access this site.

        Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with this site, including information about your browsing behavior and other engagement with services. We use this information in one or more of the ways described in the "Use of Information" section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies.

 

Information Use and Disclosure

Internal Use

We use your personal information to provide you with home health, behavioral health, and community-based support services. We may internally use your personal information to improve this site’s content and layout, to improve service outcomes, and to determine general demographic information about visitors to this site.

 

Communications 

We will use your personal information to communicate with you about this site. Also, we may send you a confirmation email when you register with us. Additionally, we may send you a service-related announcement on the rare occasions when it is necessary (for example, if youth programs have been canceled for the day or there are weather related closings.) Also, you may submit your email address for reasons such as to register for services, volunteer, donations, or to sign up for email newsletters. If you submit your email address, we will use it to deliver the information to you. Because we have to communicate with you about the services you register for, you cannot opt out of receiving emails related to your services.

 

External Use

Except as otherwise set forth below, We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone. We may disclose information to third parties that perform specific functions on our behalf.  However, we will only disclose the information that is necessary for them to perform their service. We must provide your insurance card and/or credit card information to financial institutions and corporations such as insurance companies and/or credit-card processors for your services.  We will use industry standard security measures, including data encryption, when providing your credit card number. We may disclose personal information or financial information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms and Conditions or other agreements, or to protect ourselves or others.

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Opt Out/Corrections

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future enrollments through that account. You can make these requests by emailing us at info@divinefamilyservices.org

Please do not email your credit-card number or other sensitive information.

 

Updates to this Policy

If we change or update this Privacy Policy, we will post changes and updates on the site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Policy, please contact us at info@divinefamilyservices.org